Tuesday, August 29, 2006

One Night @ a Call Centre

This is the second book written by Chetan Baghat (read IIT--> IIM (A). It starts with a train journey from Kanpur to Delhi. Here he meets a pretty lady. She agrees to tell him a story about 6 call center agents. Her only condition is that Chetan should convert that in his second book. With reluctance he says yes.
The story, told in first person through the character of Shyam lists the happenings of that eventful night. With others, Priyanka, Esha, Radhika, Vroom and Military Uncle, Shyam faces enlightment in that night. Apart from dealing with commonplace problems like Break-Up's, Extra Marital affairs, Casting Couch and Employee lay-offs, the story deftly touches the borderlines of issues related with Outsourcing, Indian Youth and Globalization. Though the key of the book remains their "conversation with god." The ending is also very good.
I dont know whether to call this book as Spiritual, Real or Unusal.The books leaves you with a question mark:What is the book about? Is it about the agents or Indian youth all together?Is it about god or the lady in the train? As good as the book is, I still feel that Chetan has not aptly conveyed the it's mission apart from the promise to write one.

And yes, I finished it in one day(paradoxically!)

Monday, August 28, 2006

The Turkish Red Carpet

The Instanbul park was mesmerized. Not only because Phillppe Massa registered his first ever Grand Prix victory, but for the sheer tussle between Fernando Alonso and Micheal Shumacher. It was Massa's Ferrari on the front grid with Alonso's Renault 3rd after Schumi.
The race started with a bang, as Fischichella and Raikkonnen got banged in the side by couple of cars. The safety car was in in the 4th lap as Luitzi struck the car at the side of the road blocking the passage.
The teams took a pit-stop. But it was strategy that failed Micheal to put before Alonso as after the first pit-stop Alonso took the lead and extended it till the second pit-stop. After the second pit-stop, Schumi was on Alonso's tail. The battle went for the last 15 laps. In the end, Alonso won with 2nd podium finish and Micheal coming 3rd.
It was a very emotional moment for Massa. Not Alonso extends his leads to 108 points over Micheal's 96. The Italian GP is going to decide whether Shcumi is still in contention for driver's championship or has lost it to Alonso.

Best Of Luck Schumi!

Sunday, August 27, 2006

Sequoia Consulting

19th August 2006. The day when my tryst with Sequoia Consulting ended. Well, for now at least. I remember the day I joined Sequoia about a year ago. The year has been tumultous. I have gained a lot and learnt a lot. By far, this was the best company that I worked for. I would always wish to replicate that culture wherever I go to work.
Many people are still wondering as to why did I quit. I always believe that every company has its "personality." There are some base-level values that are carried within. They run through the hierarchies and processes. For an individual to be successful in that organization, he needs to adapt to that personality. He needs to put his thinking pattern a little aside unless he gets a foothold. In a nutshell, he needs to be agile.
May be I am at this moment not ready to work for Sequoia. I am still a little rigid on my thoughts. The agility, being there, is a little less. But I know that I will gain that in due course of time. For career hunters, I would say that Sequoia is the firm you want to work for.
For me now the thought rests. I would always remember what Sequoia has given me. And as I am a little weak to make a promise, I would say, I believe that I will be back to work with them. At a different position, in a different geography, with a different attitude.

Tuesday, August 22, 2006

Street-Dog-Play

The Ganapati's are arriving. Precisely on the 26th August. A week before the same, the street- plays start taking prevalence on the streets of Pune. These are basically ideological realities that are potrayed in coherence to our day-to-day life.
Recently a street dog, strayed in our lane. He actually was limped when someone fed him. Thenceforth, he has made our lane as his alma-mater and us as his folks. Folks with whom he can bark his way through. Observers say that he only barks and doesnt pounce or bite. The truth is, no one has been with him that long to ascertain that.
Now you might be wondering what is the connection, right? Day before yesterday, a street play happened in our lane. And it was quite musical because the song was on the tunes of the bark that came from our august guest. The play was about individuals making misuse of their advanced degrees and how we should find confidenece in all that. Or the least that, I think was the theme. Half of the play was defeaned in the sweet barks and growls.
So what do we learn? Either have a street-play or a street-dog in your street. Never both of them.

Saturday, August 19, 2006

Did you get "Lost"?

Lost. A primitime television series, whose 2nd season is recently being aired in India. I cant believe I intially missed half of the 1st season. But Star World was generous to air the redux on Sunday nights.
There are some things about the series that leaves me spellbound everytime I watch it. First are the characters. Right from
Dr.Jack Sheperd to Sayid to John Locke the artists deliver a powerpacked performance.
Second is the storyline. 44 survivors of the crashed flight Oceanic 815 have all got a history. All of them stranded on an island which is not normal. And how the story unfolds as they all start to habituate themselves to each other's whims and fancies.
Third is the screenplay. Apart from being screened in the exotic Hawaiian island Oahu, it deftly reveals the history of characters in a manner that connects well to the running storyline. It also irks curiosity and keeps you pinned to your recliner.
Lastly, it is the spirituality and its tussle with the reality. How faith or John Locke and the science of Jack fight with each other. I like the dialogues also. One of my favorites is "The best way to find what is lost is to stop looking for it."

Did you hear that god?

Friday, August 18, 2006

Rang De Basanti

" दुनिया मे जीने के दो हि तरिके होते है. ऎक जो होरा है उसे होने दो, बर्दाश्त कर्ते जाओ और दुस्रा उसे खुद बदल्ने कि जिममेदारी लो."
The are translated as " There are only two ways of living life in this world. One, just watch and bear whatever is happening around you. The second, is to decide to do something about it."

These are the lines with which the film "Rang De Basanti" marked the beginning of an end of the epic saga that it potrayed for over 2.5 hours. I watched it over and over again. And every time I do it gives me a new message.
It tells me that a revolution should always begin silently. It should catch the audience by surprise. More often that not a revolt is brought by the young blood. The film teaches you never to overlook anybody you think is screwed. You never know, they might end up waking your conscience.
It tells you that when you listen to your heart, you become fearless. That is the power of faith. Kudos to the team and the actors who spawned such a memorable experience.

I hope you have watched it. If you havent, do it now. You are loosing on something.


Wednesday, August 16, 2006

Passion and Professionalism-II

Here we continue our discussion. Ironically, it comes on the same day when I complete exact one year in my current organization.16th August. I remember, being punctual on the first day. I guess a little over punctual. The excitement was tremendous. My first job as a Manager. From that day I have not lost my professionalism. But sure my passion has a taken a downslide. Reasons are immaterial, but when it happens, it doesnt seem the right place for you to continue.
I passionately work in this organization. It's problems were my problems. I carried them home with me and thought about it all the time. But recently they have not cropped up. They have left me and so have the challenges. The work seems monotonous because somewhere I am not able to identify myself with the work that I am doing. In a nutshell, I am just doing my job.
But then it stagnates growth as it makes life devoid of challenges, hurdles. The very thing that tests you. It might seem like a rut at first, but believe me, its the fuel that burns the fire of ambition.
I hopeyou got my point. My suggestion will always be to work with passion, profesionalism will automatically follow.

Thursday, August 10, 2006

Passion and Professionalism-I

I was once asked in an interview, what is the difference between a job and career? I replied, that what you want do passionately, becomes your career and that what you do professionally becomes your job. A job happens only in the office, while work happens anywhere. But there is thin line between working passionately and professionally.
Most of the managers/leaders will exploit you by mixing and matching either one of them. Its not necssary to have passion in the work you do. But its effective. Then the time line starts to recede and there is no difference between your work-place, your work-station and your home. These people more often are termed as workaholics. Money can be one factor, but more often than not, its not the catalyst for a person to incite that passion. Everyone has his/her own reasons, some might be emotionally connected, some might like the kind of work, some are built that way. There are multiple reasons for a person to be a workaholic. I once asked a friend, who is a passionate worker, why doesnt he lets his hair down? Probably frequent a pub or something. He answered; "I dont need a pub for kicks. I get it in my office. My office his my pub. My cubicle my dance floor. My workstation my music. My work my date." I didnt know what to say. Its his perspective.
But what happens when you loose passion admist the work that you are doing? Now the reasons for the same are also difference why that would happen. But are they justifiable? How can you be passionate of something that ran in you sweat and blood, and at times in your soul, and then one fine day loose interest? But it happens.
I always say truth is more stranger than fiction. Lets continue this further for tomorrow.

Wednesday, August 09, 2006

The Triple Convergence

No No, this is not something I have come up with. This is Chapter 3 from "The World is Flat" that I am currently reading. After discussing the 10 flatteners of the world, Tom describes in this chapter how they converged and helped levelling the playing field. He calls it the " Triple Convergence" , we will see how the same works:
1) Convergence 1--> It takes in to stride the fall of berlin wall along with Netsacape browsers, Work flow softwares, Out sourcing, Offshoring, Supplychaining, Insourcing, Informing and Steroids that converged by the fall of year 2000. This convergence in turn led to a global playing field for nultiple forms of collaboration.
2) Convergence 2--> This takes in to consideration and 1st convergence and how it was utilised for enhancing productivity by a new cadre of managers, innovators, business consultants, business schools, CEO's, IT Specialists. How they got comfortable with and developed sorts of horizontal collaboration and value-creation processes and habits.
3) Convergence 3--> And this came into picture, it opened a chain of opportunities for peopleto come out in th open field and compete. This actually gave boost to cross border people from India, China and Russia to connect and show their capabilities.
There is lot more to come, and its going to be joy ride, Stay tuned!

Tuesday, August 08, 2006

The World aint flat yet

Irony has got a a definitive way of popping at the least-expected mode. The World is not yet flat. Well, these are no my views. Apparently Pankaj Ghemawat, a professor of Harvard Business School expresses the same in his article "Global Strategy: What's Different". He spurns of the idea of a flat world and dimishing borders as "apocalyptic" and justifies it.
He gives us two contradicting examples. One is that of a Wal-Mart and its cross-border expansion problems and other is that of Yum! Brands with its high-intensity proliferation in the Chinese markets.
I am not sure what is the point he want's to stress on. The article goes on to stress that Wal-mart didnt match the pace of revnue growth because it couldn match the cultures of the retail giant with the same on the local market in a Non-US lke territories. The reason did sufice them to exit from Germany and a stunted growth in the other areas. Then he talks about Yum! Brands (Parents of Pizza Hut & KFC) and how as it matched the culture in China grew with about 1800 units in 2005.
I agree with his point FDI flows are accounting to 10% of the capital formation. But there are many forms of indirect investements which are adding to the company revnues. Moreover, Tom doesnt say in "The World is Flat" that the flattening has been completed. It is happening, but at a pace that is going to astonish everybody. The flat world encircles the mere fact that how the world is becoming a single market. How easy it is to cross-port data and convert the same in to information. Its not abou borderless world, but wireless world.
As far as the article goes, I disagree with the same. It's implicit that if there is a cultural disparity, your organisation will cease to exist on the market. But that entails the fact that companies do come up with innovative strategies to match the same.
Ironically, Tom emphasises on the Wal-Mart's global supply chain as one factor contributing to the flattening world.

Monday, August 07, 2006

The Supply Chain

"Supply Chain"-My favorite word. Love this word for its different meanings associated with different things/people at different times. Let me just take you on a ride of this magnificent word and its implications
Supply Chain in its original form involves a coordinated system of organizations, people, activities, information and resources involved in moving a product or service in physical or virtual manner from supplier to the customer.
Supply Chain for a Manufacturer would include things like Raw Materials-->Inventory Stocking--> Production Line--> Packaging--> Shipping --> Customer Delivery --> Post Sale Maintenance. This will be associated with data coming from the Sales, Finance,Inventory, Design. A well defined synergy amongst these factors will help an on-time delivery at the customers end to create value.
Supply Chain for an IT Services povider will probaby include Functional Analysis--> Technical Analyis--> Design--> Development--> Testing--> Maintenance. The activities involved are virtual as there is no tangible product conceived. Moreover the supply is service-oriented as its on-demand.
Supply Chain for a Human Resource Department would include--> Analysis of the Requirements-->Resource Planning and Strategy--> Pooling--> Selection--> Training and Development--> Appraisals. With a slight modification this aligns with the strategy of the organisation you are working for.
In this manner, everything is "supply chained" in this world. Look closely, aren't we a part of a massive supply chain? The one that goes on eternally and includes such factors as:
Birth--> Childhood--> Teenage-->Work Years--> Retirement--> Old Age--> Death.
Now you must be wondering who is the supplier and who is t customer? Given the fact that both of them are an integral part of the chain. But isnt the answer that what we are searching for time immemorial? Who is our supplier i.e where do we come from and who is our customer i.e where do we go when we are finished. Do we create the value or solve the purpose for what we were concieved in the first place?
Better think on the same.

Saturday, August 05, 2006

The Final Three Flatteners

Dude! Finally finished the chapter. As much as I am mesmerized by the content, I still feel that Tom has gone a little overboard giving credit to certain American companies for flatteneing the world. Anyway's the gist of the matter is that World has flattened and the last 3 factors also contribute to the same:
8) In-Sourcing:- No. Its not anti-outsourcing. In-Sourcing typically refers to a process og the vendor going down deep into the client's infrastructure and streamlining the process to create horizontal value. The depth of the realtions cant be quantamized, but it comes to a point where you cant make out who's working for whom. Here we take example o UPS. Well, to tell you, I love UPS's tag-line - "Your commerce, Synchronized." Tom says, they have been living up to it. Not only are the synchronizing the globa supply chains round the word, they have embedded themselves in client's internal structure also. Then it gives them a chance run the buisness as their own. They are responsible for cutting delivery time, repair downtime and saving millions with in inventories by synchronised shipping. What a world we are living in!
9) In-Forming: - Our world, Googled! The main theme of this flattner circles round the process of availibilty of information at the fingertips of anyone, anywhere in this world. Type three ingredients in Google, and they will give you a recipe of it. And this has given a new boom to the aspect called reality. Tom says, in a flat world no one can hide, even if they can run. He quotes Mark Twain; "Always tell the truth, so you dont have to remember what you have told." May be by now, we should get a lesson that World has shriked, and so has information availibilty time.
10) Steroids: - It all ends with the kind of technologioes that make this flattening all the more efficient. He talks about the ipods and the ipaq's and mobiles acting as credit cards. How much our world has shrinked and accerelated by these "Steroids". Its just amazing to have life-like video conferences and save millions of dollars in travelling. He ends the chapter with an example of Rolls Royce engines fitted in Boeing. They are built with an automatic tracking chips which talk to a mainframe computer at Rolls Royce. That way they can tap real time data and help the planes to efficiently manage the engines in cases of problems like a lightining strike.
It's a must-read book, I feel so.
And I would specially like to mention four lines that accurately silhouette the globalization era:
" In the midlands of Africa lives a Gazelle and a Lion
The Gazelle wakes of every morning and knows that he must run to save his life otherwise he will be eaten by a lion.
The Lion wakes up every morning and knows that he must run to catch the Gazelle otherwisehe will starve today.
It doesnt matter whether you are a Lion or a Gazelle, the thing you should remember is always to keep running."

Thursday, August 03, 2006

The next Three Flatteners

After the first four flattener's here comes next three in line.
5) OutSourcing :- As the dot com bubble went bust, many fibre-optic companies when into bankruptcy. Investors and Venture capitalists who had invested in these companies started to put their thinking caps on. And then they met with a second-buyer of those huge data pipelines-India. As India started venturing into the communications protocol, a new trend started to emerge in US. As the economy had tanked and costs had to be cut, the companies started asking " Hey who are those guys that will get this work done at a cheaper rate?" And thus started Outsourcing. It helped flatten the world in a profuse sense as it cut down costs and helped achieve greater efficiency of work by integrating a cross-spectrum of individuals.

6) Offshoring:- Now the basic difference between OutSourcing and Offshoring is that the former is involved in moving only the backroom work while the later is involved in moving all the operations. Now here we take China in perspective. Due to cheap labor and subdued manufacturing costs, China has always attracted companies on a value-proposition. The Chinese when opened the gates, the people in US thought it has an interesting venture because they finally foundt the place where they could move their whole operations and get the most out of it at a very very low cost. This is one world flattener that doesnt cease to amaze me because, its not only Manufacturing but the Chinese have started grappling the other sectors also.
7) Supply-Chainining:- This actually terms with seamlessely integrating the process to deliver the products at the customer doorsteps to create value. Thomas gives us the example of Wal-mart and how it has clipped costs by sourcing goods from the manufacturers directly.How it has efficiently planned the sourcing chain and practised the just-in-time delivery to cut down inventory costs. It doesnt matter in which part of the world the product is manufactured, in the supply chain its the data that flows through is consolidated at one end and converted in information. Analysis of the customer buying patterns is done and likewise product is shipped with a reduced delivery time. Amazing! Though I feel Tom has gone a little Pro-Walmart, but still it really epitomises the flattening of the world.
Stay tuned, U will be back right after a short break. :-)

Wednesday, August 02, 2006

मराथि ब्लोग

नमस्कर मनदलि;
अयुशात पहिल्यन्दा चुका न करता मराथि लिहिन्यचया हा अनुभव अविस्मार्निये आहे. त्तुम्चि ऒश ( अर्थतात--> Operating System) सपोर्त करएल कि नहि ते मला महित नहि. पअन माझ अत विचर मझे मरथि सुध्रारन्याचा आहे.
मला थोदिशि मदद करा. मि अप्ला रुनि राहिन.

ध्यन्यवाद.

आप्ला विन्म्र
अद्वैत जोशि

Tuesday, August 01, 2006

Beggars are the Choosers!

A recent survey of the Maharshtra State goverment reveals that Begging has manifested in an Industry. In Mubai it self there are about 50,000 beggars accounting to a revnenue of 180 crore. Rates are fixed for where one wants to beg and a fixed percentage is set for authorities so that everyone can get a share of the beggars loot.
The
Bombay Beggary Prevention Act (read para-5) terms begging as illegal. But the handicapped beggars are left untouched by the anti-begging squad.Clearly, handicapped beggars are better earners as they command more sympathy. Now this actually has given a twist to the industry. A foray of mafia gangs have stepped in paying for the amputation of bosy parts of the street-side beggars.
A recent inquiry in beggar amputations has revealed some shocking realties. The Indian Medical Association (IMA) has launched a probe for doctors willing to ampute beggar's body parts for $200 (10,000 INR)